The Impact of Artificial Intelligence on Employee and Customer Experience
When
23 FEB 2024
11.30 AM - 1.00 PM
11.30 AM - 1.00 PM
Where
Online via Zoom
This research intends to identify the optimal use of artificial intelligence tools to improve employee experience including job performance, satisfaction, engagement, and retention. Also it intends to identify the optimal use of artificial intelligence tools to improve customer experience including customer satisfaction, engagement, and retention.
For more information, please email the Graduate Research School or phone 0746 311088.