What does a community worker do?
Those working in community development are passionate about improving opportunities and conditions within a local community. A community worker (also known as a community development officer or community service worker) will assess and address local needs and issues, often relating to housing, recreation, health, employment and welfare. This involves liaising with key stakeholders including community groups, government, not-for-profit organisations, welfare agencies, and businesses. Developing these relationships and networks is an essential part of community work and is fundamental to implementing meaningful social initiatives.Is a career as a community worker right for me?
If you like to make things happen, enjoy change and are good at listening, you may enjoy being a community worker. Other skills and attributes beneficial for this role include:
- good interpersonal skills
- empathy
- emotional intelligence
- strong advocacy and networking skills
- an analytical mind
- strong oral and written communication skills
- good problem-solving and creative thinking abilities.
How to become a community worker
Becoming a community worker typically involves gaining a qualification in community services, social work, or a related field. A Certificate or Diploma in Community Services is a common starting point, providing both theoretical knowledge and practical skills. Some individuals may choose to pursue a Bachelor’s degree in social work or community development for broader career opportunities and specialisations. Practical experience, often gained through internships or placements, is essential for developing the skills needed to work effectively in community settings.
UniSQ, we offer degrees in human services and social work that equip you with the knowledge and hands-on experience required for a successful career as a community worker.
Average salary per week
$1289
Future demand
Very Strong
Industries
Related careers
Source: yourcareer.gov.au
© Commonwealth of Australia
Last updated May 2024.
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Community Worker FAQs
What is the average community service worker salary in Australia?
The average community service worker salary in Australia can vary based on experience, location, and their role. Those in more senior or specialised roles, such as community coordinators or case managers, may earn more depending on the scope of their responsibilities and the organisation they work for.
Please see the salary information on this page for further details.
What are the roles and responsibilities of a community health worker?
A community health worker's responsibilities include:
- Liaising with community groups, welfare agencies, government, and businesses regarding community issues.
- Assessing community needs and resources for health, welfare, housing, employment, and training.
- Promoting awareness of available services and facilities to the local community.
- Encouraging connections and networking within the community.
- Supporting individuals to take leadership of community initiatives.
- Working with community groups to develop and implement long-term plans.
- Helping community groups apply for government funding and form partnerships with organisations like businesses and councils.
- Setting up and maintaining local community projects and reporting on their progress.
How long does it take to become a community worker?
Formal qualifications are required to become a community worker. It generally takes three to four years of full-time study to complete a Bachelor of Human Services or Bachelor of Social Work (Honours), which typically provides broader career opportunities in the field. For those seeking a quicker pathway, a Diploma in Human Services and Development at UniSQ can be completed in one year of full-time study and can also assist you in securing a job in this sector.
From here, gaining hands-on experience through internships, placements, or volunteer work is essential to building the practical skills needed to work effectively with individuals and communities. Many employers value this combination of education and experience when hiring for community worker roles.
Are community workers in demand?
Yes, community workers are high in demand, especially as governments and organisations focus more on community support and well-being. The demand is strong in areas like mental health, welfare, aged care, and youth services, particularly in regional and underserved areas.
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